Privacy Policy Waja Slot – Your Data Is Safe With Us

Waja Slot is an online entertainment platform operating in Malaysia, offering casino games, slots, Live Casino, Sports Betting covering the Malaysia Super League and EPL football, badminton, E-Sports, and progressive jackpots. In providing these services, we need to collect and process certain personal information about our users.

This Privacy Policy applies to all users of the Waja Slot, including unregistered website visitors, registered members, and anyone who interacts with any of our services. This policy covers all data collected through our website, mobile app, and any of our official communication channels.

Waja Slot collects personal data from you through three main channels: information you provide directly, data collected automatically, and information from legitimate third-party sources. Here is a detailed breakdown:

Waja Slot uses your personal data solely for legitimate and specific purposes. Below are the primary purposes for data use and their respective legal bases:

• Service provision: Creating and managing your account, processing deposits and withdrawals in MYR via TNG eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks, and providing access to all games on the platform.
• Identity verification (KYC): Verifying your identity to comply with Malaysia's anti-money laundering legal requirements and to ensure you are eligible to use the platform.
• Platform security: Detecting and preventing fraudulent activity, money laundering, hacking, and any unlawful use of the platform.
• Service improvement: Analysing usage patterns to improve the user experience, platform performance, and the range of games offered.
• Service communications: Sending technical notices, policy updates, promotional information (with your consent), and transaction confirmations.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance to members who need it.
• Legal compliance: To meet reporting obligations to the relevant Malaysian authorities as required by law.

Waja Slot does not sell or transfer your personal data to third parties for commercial gain. However, we may share data in the following limited circumstances:

• Payment service providers: Transaction information is shared with payment providers such as TNG eWallet, DuitNow, and FPX banking partners solely for the purpose of processing your deposits and withdrawals.
• Game technology providers: Game software providers (such as Microgaming, NetEnt, Playtech) receive only the minimum game data required to run your games.
• Malaysian authorities: We are required to disclose data when ordered to do so by a court, regulatory body, or legitimate Malaysian law enforcement agency.
• Cybersecurity provider: Security partners who help us detect fraud and protect the integrity of the platform receive limited technical data only.

Platform Waja Slot uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and ensure the platform functions correctly.

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform — pages visited, time spent, and errors encountered. All data is anonymised.
• Functional Cookies: Remembering your preferences and settings — such as language, location, and game preferences — to deliver a more personalised experience.
• Marketing Cookies: Used with your consent to display advertisements and promotions relevant to your interests. You may opt out of this cookie category.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the platform Waja Slot.

Waja Slot implements multiple layers of security to protect your personal data from unauthorised access, use, or disclosure:

• Data-in-transit encryption: SSL/TLS 256-bit encryption protects all data transmitted between your device and our servers.
• Data-at-rest encryption: Sensitive data stored in our databases is encrypted using AES-256.
• Strict access controls: Only authorised staff with specific job-related needs may access user data, and all access is logged and monitored.
• Two-factor authentication (2FA): Our internal systems require 2FA for all administrative access.
• Regular penetration testing: We conduct regular security testing by independent third-party experts to identify and address any vulnerabilities.
• 24/7 threat monitoring: Our automated monitoring system detects suspicious activity around the clock.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Waja Slot:

To exercise any of the above rights, please submit a written request to support@wajaslot.ws. We will respond within 14 working days from the date your request is received. Identity verification may be required before we process your request.

Waja Slot retains your personal data only for as long as necessary to fulfil the purposes set out in this Policy or as required by Malaysian law:

• Active account data: Retained for as long as your account remains active on the waja slot platform.
• Financial transaction data: Retained for a minimum of 7 years after the transaction date, in accordance with Malaysian financial regulatory requirements.
• KYC data (identity verification): Retained for a minimum of 6 years after account closure, in accordance with anti-money laundering requirements.
• Support communication logs: Retained for 3 years after the last conversation.
• Cookie & technical data: Retained for between 30 days to 24 months depending on the cookie type.

Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be linked to your identity.

Platform Waja Slot is exclusively for individuals aged 18 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If you become aware or believe that a child under the age of 18 has registered an account or is using our platform, please contact us immediately at support@wajaslot.ws. We will take immediate action to close the account in question and delete all associated data.

In the course of its operations, Waja Slot may need to transfer your personal data to servers or service providers operating outside Malaysia, particularly in relation to international game software providers.

When such a data transfer takes place, Waja Slot ensures:

• Data recipients are bound by strict data processing agreements that require them to protect your data to a standard equivalent to Malaysian requirements.
• Data transfers only take place to countries or entities that provide adequate data protection, or where appropriate safeguard mechanisms have been established.
• Only the minimum data necessary will be transferred for specific operational purposes.

Waja Slot has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with all privacy and data protection requirements. If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us via:

• Email: support@wajaslot.ws (with the subject line "Privacy Enquiry")
• Live Chat: Available 24/7 on the Waja Slot platform — click the chat icon at the bottom corner of your screen
• Target response time: 14 working days for all privacy-related requests

If you believe we have failed to address your privacy concerns to your satisfaction, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).

Waja Slot reserves the right to update or modify this Privacy Policy at any time. You will be notified of material changes through:

• A prominent notice on the platform's main page upon your next login.
• An email notification to your registered email address at least 14 days before the changes take effect.
• Update the "Last Updated" date at the top of this page.

Continued use of the platform Waja Slot after the updated Privacy Policy takes effect constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about our privacy practices.